Deactivate the sending of visitors invites
One should see the visitor invite as a boarding-pass to the building for the time and duration of the appointment. A visitor invite contains a QR code as well as all the information necessary for the visit, including a map. It is recommended to keep this option on as it enhances the visitor's experience, helping to reach the site successfully and speeding up the check-in on arrival
You must be an administrator to perform the below steps
Some companies (or company departments), however, may decide that they do not want to send visitors invites ; this option can be switched off so that when any host of the company sends a calendar invite to one or many visitors, using his/her calendar software (e.g. Microsoft Outlook), then no visitors invites are being sent.
Click on the hamburger icon and click on Users and occupiers:
- Click on the + sign next to the company on which you want to modify this option (e.g. below is JH Company to turn it to a - sign
- It will open up and show all the departments (marked by a people icon) defined for this company and select the one on which you want to make the modifications (e.g. Accounting)
- then on the right hand side click on Options
- and Edit
2. Scroll down and make sure you uncheck (if checked), the Use default options box as per below:
3. Scroll down until you reach the Send visitor invites field, click on the drop-down menu and select the Never option. Then Scroll back up to click on the blue Update button
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