Editing visitors names

Editing visitors names

Only administrators can edit and amend the visitor names.  Hosts can also do it, but only for the visitors they have added in
1. Using the Search engine, type the visitor name in the search box
2. Once the appointment line is displayed, click on the persona symbol at the end of the line as per the image below


The visitor profile page will show.

3. Click on the blue Edit button. Now, change his first or last name and click on the blue Confirm button


If there are notes attached to this visitor, you should see them further down on that same page. Click an Edit | Delete below the note field. Alternatively refer to this article, Delete visitors notes, to find out more



    • Related Articles

    • Delete visitors notes

      As a host, you might have created a note against one of your visitors, you or anyone from the Receptionists Team can delete these notes 1.  Using the Search engine, type the visitor name in the search box 2. Once the appointment line is displayed, ...
    • Checking visitors in

      There are several ways a visitor can be checked in: QR code on the email invite - either printed or on their phone Pin on the email invite Using their name You need to be a Receptionist (receptionist profile) to be able to check people in and out of ...
    • Checking in unplanned visitors

      Planned visitors are best to make sure your reception runs smoothly. However from time to time you might have the odd unexpected unplanned visitor (e.g. one expects a group of two visitors and a third one comes along). An unplanned visitor requires ...
    • Checking visitors out

      Only receptionists can check visitors in and out Visitors can be checked out in one of two ways: Click on the Search button (top banner) and select the Visitors tab Click on the hamburger icon (top left hand-side) and click on Check-out In both cases ...
    • Adding visitors to existing appointments

      Adding visitors to your existing appointments is straightforward. Via your Calendar: Select and open the appointment In the recipient list add invite@bluepoint.uk.com By clicking send, you will be prompted with two options Make sure you select to all ...