Only administrators can edit and amend the visitor names. Hosts can also do it, but only for the visitors they have added in
1. Using the Search engine, type the visitor name in the search box
2. Once the appointment line is displayed, click on the persona symbol at the end of the line as per the image below
The visitor profile page will show.
3. Click on the blue Edit button. Now, change his first or last name and click on the blue Confirm button
If there are
notes attached to this visitor, you should see them further down on that same page. Click an
Edit | Delete below the note field. Alternatively refer to this article,
Delete visitors notes, to find out more