Sending arrival notifications to more than just hosts
Occupiers, tenants, companies or one specific company department can receive automatic notifications when visitors are checking in
By default, it's only the meeting host who receives the arrival notification of his/her visitors. However it is possible that a department of your company, e.g. HR as per below, may want to be notified of all the arrivals of their visitors. This is also a practice that could be used between a ground floor reception and a floor reception team whereby the floor reception team may want to receive notifications for all the visitors coming to its floor - in addition to the notifications sent to the hosts
You must be an administrator to perform the below steps
Click on the hamburger icon and click on Users and occupiers:
- Click on the + sign next to the company on which you want to this to apply (e.g. below is Company Delta) to turn it to a - sign
- It will open up and show all the departments (marked by a people icon) defined for this company and select the one on which you want to make the modifications (e.g. HR)
- then on the right hand side click on Options
- and Edit
2. Scroll down and make sure you uncheck - if checked - the Use default options box as per below:
3. Scroll down until you reach the Host Notify Email field. In the box next to it, enter a shared-email address or as many as you like separated by a comma. Scroll back up to the top and click on the blue Update button
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