Creating arrival notification templates

Your site has a default template that you need to personalise.

First you need to be an administrator or a main receptionist (administrator or main receptionist profile) of your company to perform this task

Go to the site menu - hamburger icon - and select Email templates

      1. Select the company template you wish to change

      2. Select the Arrival tab

      3. Click on the E dit icon in the  Actions column 

First make sure you save it as a draft to avoid overriding the original default template

You can now open the newly saved draft template - click on the  Edit icon in the  Actions column - to make the necessary changes.

Once you've completed the changes, click on the  Save button.

If you're satisfied with it,  you now need to activate it so that it becomes your notification template that is systematically sent to the hosts on their visitors' arrivals.

      4. Click on the  Active button for the line of your newly saved template

The template editor is relatively basic. Please submit a ticket should you wish to add more sophisticated items to it

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