Administrators / Operators
Reporting on Lost Passes
Only operators, receptionists and administrators can access the reporting module Click on the hamburger menu (top left corner) and select Reporting For privacy matters, operators, receptionists and administrators of a company entity have only access ...
Reporting a lost pass
If a member of staff notifies the reception team that they have lost their building entry pass, the process below should be followed In Bluepoint, click on the Search button (blue top banner) 1. Click on the Staff tab. By default, it will display all ...
Creating calendar response for successful appointment
Your site has a default template that you need to personalise. First you need to be an administrator or a main receptionist (administrator or main receptionist profile) of your company to perform this task Go to the site menu - hamburger icon - and ...
Deleting a company or reception entity
To delete a reception entity, open the main menu and select Users and occupiers. A Main Reception (or some sub reception entities) should already be there. You must be a Site Administrator to be able to delete companies, tenants, occupiers or ...
Setting up default hosts
Visitors always need to be checked in against a host, sometimes a visitor might turn up as an unplanned (or uninvited). Having a default host gives you the option to check a visitor in against a generic company host (i.e. the default one) You must be ...
Adding a company entity
Only operators, receptionists or administrators of the building can add company entities. Should you need to add a brand new Company Entity, i.e. one that doesn't exist already, you need to first add a Reception Entity. Please refer to this article ...
Adding a reception entity
Only operators, receptionists or administrators of the building can add reception or company entities Typically you will add a new reception entity in view of adding a new company to your building. It can also be a way to add a local reception, e.g. ...
Adding and modifying users' permissions
Only receptionists, operators or administrators can modify users' permissions In view of keeping with the security of the information and confidentiality across the entire building/campus, Bluepoint has defined a number of different users, each with ...
Creating arrival notification templates
Your site has a default template that you need to personalise. First you need to be an administrator or a main receptionist (administrator or main receptionist profile) of your company to perform this task Go to the site menu - hamburger icon - and ...
Adding operators & administrators
In Bluepoint, you have two types of operator profiles, the Company Operators and the Company Administrators profile. The latter gives you more functionality in relation to changes one can make inside the organisation First you need to be an ...
Creating email invite templates
Your site has a default template that you need to personalise. First you need to be an administrator or a main receptionist (administrator or main receptionist profile) of your company to perform this task Go to the site menu - hamburger icon - and ...
Adding receptionists
In Bluepoint, you have two types of receptionist profiles, the Main Receptionist and the Main Reception Administrator profile. The latter gives you more functionality in relation to changes one can make inside the organisation. First you need to be ...